Terms & Conditions

Last updated: March 2026

1. Agreement to Terms

By accessing or using Brandmusic (“Service”), operated by Core Creatives (“Company”, “we”, “us”), you agree to be bound by these Terms & Conditions. If you do not agree, you may not use the Service. These terms constitute a legally binding agreement between you and the Company.

2. Service Description

Brandmusic is a B2B background music platform that provides businesses with access to player software and a curated music catalog for commercial environments. The Service includes access to our music catalog, curated playlists, AI-powered playlist creation, and related software features as described on our website.

3. What Your Subscription Includes

3.1 Subscription Scope

Subject to your active subscription and compliance with these Terms, your subscription includes:

  • Access to the Brandmusic player software (genre selection, scheduling, volume control, AI playlist creation)
  • Access to the Brandmusic music catalog for playback in your business premises
  • The right to play music from our catalog in your business space via our software for the duration of your subscription

3.2 What Your Subscription Does Not Include

Your subscription explicitly does not include:

  • Transfer of ownership, copyright, or exclusive rights to any music in the catalog
  • The right to download, copy, or store music outside the Brandmusic software
  • The right to redistribute, share, or make available any music to third parties
  • The right to use the music in own productions, advertisements, videos, podcasts, social media, or any other media
  • The right to use the music outside the business premises for which the subscription was taken
  • The right to stream or play the music outside the Brandmusic software

3.3 Permitted Use

  • Background music playback in physical business premises (retail stores, restaurants, cafés, hotels, salons, spas, offices, gyms, etc.) via the Brandmusic software
  • Background music for customer and employee environments within your premises
  • Each subscription covers one (1) business location. Additional locations require separate subscriptions

3.4 Prohibited Use

You expressly agree not to:

  • Download, copy, reproduce, distribute, or make available any music from the Service
  • Broadcast, live stream, rebroadcast, or publicly perform music outside your physical premises
  • Use music in advertisements, commercials, videos, films, podcasts, YouTube content, social media posts, or any other media production
  • Use the Service for events, concerts, festivals, or public gatherings exceeding normal business operations
  • Sublicense, resell, or share your account access with third parties
  • Use the Service for personal or non-commercial purposes
  • Attempt to circumvent any technical protection measures or access restrictions
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated tools to access, scrape, or download content from the Service

3.5 Use Rights Termination

Your right to use the platform and music catalog is contingent upon your active, paid subscription. All use rights terminate immediately upon cancellation, expiration, or termination of your subscription. After termination, you must immediately stop all use of music from the Brandmusic catalog. All rights not expressly granted herein are reserved by the Company.

4. The Music Catalog

4.1 Origin of the Music

The music in the Brandmusic catalog is created for and by Brandmusic and is made available exclusively through the Brandmusic platform.

4.2 Third-Party Music

This subscription covers exclusively music played through the Brandmusic platform. Music from other sources (e.g., Spotify, Apple Music, radio, or other streaming services) is not covered by this agreement. The Company bears no responsibility for the subscriber's use of music from other sources.

4.3 Catalog Ownership

The music catalog is the property of Brandmusic and is exclusively available through the Brandmusic platform. The subscriber receives use rights for the duration of the subscription, not ownership.

5. Subscription & Payment

5.1 Plans & Pricing

The Service is available on the following subscription plans:

  • Monthly: €34.99 per month, billed monthly
  • Yearly: €24.99 per month, billed annually at €299

All prices are exclusive of applicable VAT and taxes. You are responsible for any taxes associated with your subscription.

5.2 Free Trial

New subscribers receive a 7-day free trial. During the trial, you have full access to the Service. Your payment method will be charged automatically at the end of the trial period unless you cancel before the trial expires. Only one free trial per business entity is permitted.

5.3 Billing & Renewal

Subscriptions renew automatically at the end of each billing period. You authorize us to charge your payment method on file for all recurring fees. If payment fails, we may suspend your access until payment is received.

5.4 Cancellation

You may cancel your subscription at any time through your account settings or the Stripe customer portal. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused portions of a billing period. Upon cancellation, your access to the Service will continue until the end of the paid period, after which all use rights are revoked.

5.5 Price Changes

We reserve the right to modify pricing. Price changes will be communicated at least 30 days in advance. Continued use of the Service after a price change constitutes acceptance of the new pricing.

6. Account Terms

  • You must be at least 18 years of age and authorized to act on behalf of the business entity registering for the Service
  • You must provide accurate, current, and complete registration information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities that occur under your account
  • Each subscription is for use by a single business entity at a single location. Multi-location use requires additional subscriptions
  • You must notify us immediately of any unauthorized use of your account

7. Intellectual Property & Ownership

7.1 Software

The Brandmusic player software is owned by and copyrighted by Core Creatives. Your subscription grants you a use right to the software for the duration of your subscription. No ownership or intellectual property rights are transferred.

7.2 Music Catalog

The music catalog is the property of Brandmusic and is available exclusively through the Brandmusic platform. Your subscription grants you commercial use rights to play the music in your business via our software. No ownership, copyright, or exclusive rights to the music are transferred to the subscriber.

7.3 Trademarks

The Brandmusic name, logo, and all related marks are trademarks of Core Creatives and may not be used without prior written permission.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

We do not guarantee the availability of any specific tracks, genres, or playlists. Our music catalog may change at any time without notice.

9. Music Catalog & Content Changes

The Company reserves the right to add, remove, replace, hide, or temporarily take offline any music, tracks, playlists, genres, or other content from the Service at any time, for any reason, without prior notice. This includes but is not limited to:

  • Permanent removal of tracks from the catalog
  • Temporary unavailability of specific content
  • Replacement of tracks with alternative versions or different recordings
  • Changes to playlists, genre categorizations, or curated collections

No refund, credit, or compensation of any kind shall be provided as a result of changes to the music catalog. Your subscription grants access to the Service and its current catalog as available at any given time, not to any specific track, album, artist, or collection of content.

The Company makes no guarantee that any particular track or piece of content will remain available on the platform indefinitely.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Breach & Consequences

10.1 Breach by Licensee

In the event of a breach of these Terms by the Licensee, including but not limited to unauthorized use of the music license, redistribution of content, use beyond permitted locations, or circumvention of technical protections, the Company reserves the right to:

  • Immediately suspend or terminate the Licensee's account and access to the Service without refund;
  • Claim compensation for all damages, losses, and costs incurred as a result of the breach;
  • Recover all reasonable legal fees, court costs, and collection costs associated with enforcing these Terms.

10.2 Liability for Damages

The Licensee shall be fully liable for any direct, indirect, or consequential damages arising from their breach of these Terms, including but not limited to damages to the Company's reputation, intellectual property, and business relationships. The liability limitation in Section 9 does not apply to damages caused by the Licensee's breach of these Terms.

10.3 Third-Party Music

This license covers exclusively music played through the Brandmusic platform. The Licensee acknowledges that playing music from other sources (e.g., Spotify, Apple Music, radio, or other streaming services) in their business premises is not covered by this agreement. The Company bears no responsibility for the Licensee's use of music from other sources.

12. Indemnification

You agree to indemnify and hold harmless the Company, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable legal fees and court costs) arising out of or in connection with your use of the Service, violation of these Terms, infringement of any rights of a third party, or any unauthorized use of the music license granted hereunder.

13. Termination

We may suspend or terminate your account at any time, with or without notice, if we reasonably believe you have violated these Terms, including but not limited to unauthorized use of the music license. Upon termination, your right to use the Service ceases immediately, and you must stop playing any music obtained through the Service. No refund shall be provided in case of termination for breach.

14. Free Trial Abuse

Each business entity is entitled to one (1) free trial period only. Attempts to obtain multiple free trials by using different email addresses, account credentials, or other means constitute fraud and a breach of these Terms. The Company reserves the right to:

  • Immediately terminate any accounts involved in trial abuse;
  • Block the associated email addresses and payment methods from future use;
  • Pursue legal action and claim damages for fraudulent use of the Service.

15. Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay results from circumstances beyond its reasonable control, including but not limited to: natural disasters, acts of war or terrorism, epidemics or pandemics, government actions or restrictions, power failures, internet or telecommunications outages, failures of third-party service providers (including cloud hosting, CDN, or payment processors), cyberattacks, or any other event of force majeure.

During a force majeure event, the Company's obligations shall be suspended for the duration of the event. No refund, credit, or compensation shall be provided for service interruptions caused by force majeure. The Company will use reasonable efforts to resume the Service as soon as practicable.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the Service. Your continued use of the Service after changes constitutes acceptance. If you do not agree to the modified Terms, you must cancel your subscription and stop using the Service.

17. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or in connection with these Terms or the Service shall be submitted to the exclusive jurisdiction of the competent court in Dordrecht, the Netherlands. If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

18. Subscription Agreement Integration

By subscribing to the Service, you accept both these Terms & Conditions and the Subscription Agreement provided within the Service. The Subscription Agreement, accessible from your dashboard after subscription, forms an integral part of these Terms and further details your commercial use rights.

19. Entire Agreement

These Terms, together with our Privacy Policy and the Subscription Agreement, constitute the entire agreement between you and the Company regarding the Service and supersede any prior agreements, representations, or understandings.

20. Contact

For questions about these Terms & Conditions, contact us at:

Core Creatives
KVK: 95438416
Nieuwstraat 87, 3311XR Dordrecht, Netherlands
Email: info@core-creatives.com